Operations management in service industries and the public sector : text and cases /

Bibliographic Details
Other Authors: Voss, Christopher, 1942-
Format: Book
Language:English
Published: Chichester ; New York : Wiley, [1985]
Subjects:
Description
Physical Description:ix, 318 pages : illustrations ; 23 cm.
Bibliography:Includes bibliographies and indexes.
ISBN:0471908010 (pbk.) :