Operations management in service industries and the public sector : text and cases /
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Chichester ; New York :
Wiley,
[1985]
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| Subjects: |
| Physical Description: | ix, 318 pages : illustrations ; 23 cm. |
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| Bibliography: | Includes bibliographies and indexes. |
| ISBN: | 0471908010 (pbk.) : |