Managing service industries : organizational practices in a postindustrial economy /

Bibliographic Details
Main Author: Mills, Peter K., 1943-
Format: Book
Language:English
Published: Cambridge, Mass. : Ballinger Pub. Co., [1986]
Subjects:
Description
Item Description:Includes index.
Physical Description:xv, 209 pages : illustrations ; 24 cm.
Bibliography:Bibliography: pages 193-202.
ISBN:0887300111