Cover Image

Managing in the service economy /

Bibliographic Details
Main Author: Heskett, James L.
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business School Press, 1986.
Subjects:
Service industries > Management.
Description
Item Description:Includes index.
Physical Description:viii, 211 pages : illustrations ; 25 cm.
Bibliography:Bibliography: pages 195-204.
ISBN:0875841309 (alk. paper)