APA (7th ed.) Citation

McLaughlin, J. F. (1979). Telephone-letter mail competition: A first look. Harvard University, Program on Information Resources Policy.

Chicago Style (17th ed.) Citation

McLaughlin, John F. Telephone-letter Mail Competition: A First Look. Cambridge, Mass.: Harvard University, Program on Information Resources Policy, 1979.

MLA (9th ed.) Citation

McLaughlin, John F. Telephone-letter Mail Competition: A First Look. Harvard University, Program on Information Resources Policy, 1979.