APA (7th ed.) Citation

Prout, J. (1954). Adjustment letters handbook: How to turn a dissatisfied customer into a valuable asset. Prentice-Hall.

Chicago Style (17th ed.) Citation

Prout, John. Adjustment Letters Handbook: How to Turn a Dissatisfied Customer into a Valuable Asset. New York: Prentice-Hall, 1954.

MLA (9th ed.) Citation

Prout, John. Adjustment Letters Handbook: How to Turn a Dissatisfied Customer into a Valuable Asset. Prentice-Hall, 1954.