| Tag |
First Indicator |
Second Indicator |
Subfields |
| LEADER |
00000cam a2200000 a 4500 |
| 001 |
in00000098113 |
| 005 |
20150924085603.0 |
| 008 |
800229s1979 dcua b 00010 eng d |
| 010 |
|
|
|a 79067292
|
| 035 |
|
|
|a (OCoLC)06034988
|
| 035 |
|
|
|9 AAK9479AM
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| 040 |
|
|
|a IDZ
|c IDZ
|d OCL
|d TXA
|d UtOrBLW
|
| 049 |
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|a TXAM
|c [388928]
|
| 090 |
|
|
|a HF5415.5
|b B45
|
| 100 |
1 |
|
|a Blanding, Warren.
|
| 245 |
1 |
0 |
|a 133 ways to handle customer complaints /
|c by Warren Blanding, Leslie Hansen Harps and William R. Henry, Jr.
|
| 264 |
|
1 |
|a Washington, D.C. :
|b Marketing Publications,
|c [1979]
|
| 264 |
|
4 |
|c ©1979
|
| 300 |
|
|
|a 99 pages :
|b illustrations ;
|c 28 cm.
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|b n
|2 rdamedia
|
| 338 |
|
|
|a volume
|b nc
|2 rdacarrier
|
| 504 |
|
|
|a Bibliography: page 99.
|
| 650 |
|
0 |
|a Customer relations.
|
| 650 |
|
0 |
|a Consumer complaints.
|
| 700 |
1 |
|
|a Harps, Leslie Hansen.
|
| 700 |
1 |
|
|a Henry, William R.
|
| 999 |
|
|
|a MARS
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| 999 |
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| 952 |
f |
f |
|p ric
|a Texas A&M University
|b Rellis Campus
|c Joint Library Facility
|d Remote Storage
|t 0
|e HF5415.5 B45
|h Library of Congress classification
|i unmediated -- volume
|m A14806024978
|
| 998 |
f |
f |
|a HF5415.5 B45
|t 0
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|