| Tag |
First Indicator |
Second Indicator |
Subfields |
| LEADER |
00000pam a2200000 a 4500 |
| 001 |
in00000082234 |
| 005 |
20151008061105.0 |
| 008 |
811023s1982 nyua b 00110 eng |
| 010 |
|
|
|a 81069366
|
| 020 |
|
|
|a 0814456731
|
| 035 |
|
|
|a (OCoLC)07947633
|
| 035 |
|
|
|9 AAJ7283AM
|
| 039 |
0 |
|
|a 2
|b 3
|c 3
|d 3
|e 3
|
| 040 |
|
|
|a DLC
|c DLC
|d TXA
|d UtOrBLW
|
| 049 |
|
|
|a TXAM
|c [1561244]
|
| 050 |
0 |
0 |
|a HF5415.5
|b .B52 1982
|
| 082 |
0 |
|
|a 658.8/12
|2 19
|
| 100 |
1 |
|
|a Birsner, E. Patricia.
|
| 245 |
1 |
0 |
|a Practical guide to customer service management and operations /
|c E. Patricia Birsner, Ronald D. Balsley.
|
| 264 |
|
1 |
|a New York, N.Y. :
|b AMACOM,
|c [1982]
|
| 264 |
|
4 |
|c ©1982
|
| 300 |
|
|
|a 216 pages :
|b illustrations ;
|c 26 cm.
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|b n
|2 rdamedia
|
| 338 |
|
|
|a volume
|b nc
|2 rdacarrier
|
| 500 |
|
|
|a Includes index.
|
| 504 |
|
|
|a Bibliography: pages 208-212.
|
| 650 |
|
0 |
|a Customer services
|x Management
|x Handbooks, manuals, etc.
|
| 700 |
1 |
|
|a Balsley, Ronald D.
|
| 999 |
|
|
|a MARS
|
| 999 |
f |
f |
|s 4e789409-ca91-3215-a4ea-f90d4dbbe32b
|i 3fffbd38-c51a-3f54-99af-976bf9eef89c
|t 0
|
| 952 |
f |
f |
|p ric
|a Texas A&M University
|b Rellis Campus
|c Joint Library Facility
|d Remote Storage
|t 0
|e HF5415.5 .B52 1982
|h Library of Congress classification
|i unmediated -- volume
|m A14806134595
|
| 998 |
f |
f |
|a HF5415.5 .B52 1982
|t 0
|l Remote Storage
|