Cover Image

Practical guide to customer service management and operations /

Bibliographic Details
Main Author: Birsner, E. Patricia
Other Authors: Balsley, Ronald D.
Format: Book
Language:English
Published: New York, N.Y. : AMACOM, [1982]
Subjects:
Customer services > Management > Handbooks, manuals, etc.
Description
Item Description:Includes index.
Physical Description:216 pages : illustrations ; 26 cm.
Bibliography:Bibliography: pages 208-212.
ISBN:0814456731