When Americans complain ; governmental grievance procedures.

American public administration : public service for the twenty-first century /
by: Cropf, Robert A., et al.
Published: (2024)

Administration and the rule of law /
by: Pennock, J. Roland (James Roland), 1906-1995
Published: (1941)

The New American state : bureaucracies and policies since World War II /
Published: (1987)

Transforming American governance : rebooting the public square /
Published: (2011)

Thinking strategically : a primer for public leaders /
by: Walter, Susan, 1947-
Published: (1984)

Governmental administration.
by: Charlesworth, James C. (James Clyde), 1900-1974
Published: (1951)

Essays on the law and practice of governmental administration ; a volume in honor of Frank Johnson Goodnow. Contributed by his students in grateful acknowledgment of his scholarly inspiration and counsel /
Published: (1968)

The constitutional school of American public administration /
Published: (2017)

Putting customers first '97 : standards for serving the American people /
Published: (1997)

Government by agency : lessons from the social program grants-in-aid experience /
by: Williams, Walter, 1932-
Published: (1980)

Managerial discretion in government decision making : beyond the street level /
by: Vaughn, Jacqueline
Published: (2007)

Serving the American public : best practices in performance measurement : Benchmarking Study Report /
Published: (1997)

Transforming government : lessons from the reinvention laboratories /
Published: (1998)

Public administration /
by: Pfiffner, John McDonald, 1893-
Published: (1960)

Public administration /
by: Pfiffner, John McDonald, 1893-, et al.
Published: (1967)

Regulatory administration : an exploratory study /
by: Graham, George Adams, 1904-
Published: (1943)

Public administration /
by: Presthus, Robert V., 1917-2001
Published: (1975)

Government performance : why management matters /
by: Ingraham, Patricia W.
Published: (2003)

Understanding, informing, and appraising public policy /
by: Gosling, James J.
Published: (2004)

Public management reform and innovation : research, theory, and application /
Published: (1999)

Mismanaging America : the rise of the anti-analytic presidency /
by: Williams, Walter, 1932-
Published: (1990)

Foundations of public service /
Published: (2008)

Foundations of public service : e pluribus unum.
by: Morgan, Douglas F., 1943-, et al.
Published: (2022)

Serving the American public : best practices in customer-driven strategic planning : Federal Benchmarking Consortium Study Report /

Public service : callings, commitments, and constraints /
Published: (2000)

The transformation of governance : public administration for twenty-first century America /
by: Kettl, Donald F.
Published: (2002)

Leadership in American politics /
Published: (2017)

Quicker better cheaper? : managing performance in American government /
Published: (2001)

Reforming bureaucracy : the politics of institutional choice /
by: Knott, Jack H., 1947-
Published: (1987)

Reinventing the administrative state /
by: Norris, Michael E.
Published: (2000)

Politics of the administrative process /
by: Kettl, Donald F.
Published: (2018)

Foundations of public service : e pluribus unum.
by: Morgan, Douglas F., 1943-, et al.
Published: (2022)

The state of public administration : issues, challenges, and opportunities /
Published: (2011)

World-class courtesy : a best practices report : a report of the National Performance Review /
Published: (1997)

Contemporary public administration /
by: Murphy, Thomas P., 1931-
Published: (1981)

Public management : a three-dimensional approach /
by: Hill, Carolyn J.
Published: (2009)