Information and redress, consumer needs and company responses : the case of the personal care industry /

A consumer's arsenal /
by: Dorfman, John
Published: (1976)

FTC releases top 10 consumer complaint categories in 2002.
Published: (2003)

Consumer response : a snapshot of complaints received.
Published: (2012)

Consumer response: a snapshot of complaints received : July 21, 2011 through June 30, 2014.
Published: (2014)

Assuring customer satisfaction ; a guide for business and industry /
by: Cron, Rodney L., 1922-
Published: (1974)

Be a smart shopper about consumer complaints /
Published: (1980)

Managing consumer complaints : responsive business approaches to consumer needs.
Published: (1992)

No access to law : alternatives to the American judicial system /
Published: (1980)

Consumer-centric category management : how to increase profits by managing categories based on consumer needs /
Published: (2006)

Consumer-centric category management : how to increase profits by managing categories based on consumer needs /
Published: (2006)

A complaint is a gift : using customer feedback as a strategic tool /
by: Barlow, Janelle, 1943-
Published: (1996)

133 ways to handle customer complaints /
by: Blanding, Warren
Published: (1979)

A complaint is a gift : recovering customer loyalty when things go wrong /
by: Barlow, Janelle, 1943-
Published: (2008)

A complaint is a gift : using customer feedback as a strategic tool /
by: Barlow, Janelle, 1943-
Published: (1996)

Complaint handling for resident managers /
by: Ellington, C. D.
Published: (1981)

Cómo corregir un error : How to right a wrong.
Published: (2003)

Quarterly report on informal consumer inquiries and complaints.
Published: (2002)

Complaint management and channel choice : an analysis of customer perceptions /
by: Garding, Stefan, et al.
Published: (2015)

Complaint management : the heart of CRM /
by: Stauss, Bernd
Published: (2004)

Consumer protection guide 1977 /
by: Rosenbloom, Joseph
Published: (1976)

The expert consumer : a complete handbook /
by: Eisenberger, Kenneth
Published: (1977)

Be a smart shopper about consumer complaints /
Published: (1982)

CFPB consumer complaints : U.S. and congressional district data /
by: Cooper, Cheryl R., et al.
Published: (2024)

Complaints about Canada's new airline passenger rights piling up.
Published: (2019)

Consumer redress in the global marketplaces : chargebacks.
Published: (1997)

A complaint is a gift : how to learn from critical feedback and recover customer loyalty /
by: Barlow, Janelle, 1943-
Published: (2022)

A complaint is a gift workbook : 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty /
by: Barlow, Janelle, 1943-, et al.
Published: (2023)

Consumer tips : phone and mail order complaints.
Published: (1998)

Fair lending report of the Consumer Financial Protection Bureau.
Published: (2012)

The purple pages /
by: Feinman, Jeffrey
Published: (1979)

The angry buyer's complaint directory /
by: White, Jack M.
Published: (1974)

Aviation consumer issues : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Tenth Congress, first session, April 20, 2007.
Published: (2007)

Aviation consumer issues : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Tenth Congress, first session, April 20, 2007.
Published: (2007)

Consumer Review Fairness Act of 2016 : report (to accompany H.R. 5111) (including cost estimate of the Congressional Budget Office).
Published: (2016)

Monthly complaint report.
Published: (2015)

The retail value chain : how to gain competitive advantage through efficient consumer response (ECR) strategies /
by: Finne, Sami
Published: (2009)