Peoplework, communications dynamics for librarians /

What Black librarians are saying /
by: Josey, E. J., 1924-2009
Published: (1972)

Reference services today : from interview to burnout /
Published: (1987)

The librarian as information consultant : transforming reference for the Information Age /
by: Murphy, Sarah Anne
Published: (2011)

Evaluation of public services and public services personnel /
Published: (1991)

The invisible librarian : a librarian's guide to increasing visibility and impact /
by: Lawton, Aoife
Published: (2016)

Reference librarianship : notes from the trenches /
by: Anderson, Charles R., 1935-
Published: (2006)

Serving the difficult customer : a how-to-do-it manual for library staff /
by: Smith, Kitty, 1945-
Published: (1993)

The assertive librarian /
by: Caputo, Janette S.
Published: (1984)

The image and role of the librarian /
Published: (2002)

Virtual reference training : the complete guide to providing anytime, anywhere answers /
by: Hirko, Buff
Published: (2004)

Virtual reference training : the complete guide to providing anytime, anywhere answers /
by: Hirko, Buff
Published: (2004)

Ex libris : stories of librarians, libraries & lore /
Published: (2017)

Achieving diversity : a how-to-do-it manual for librarians /
Published: (2006)

The virtual reference desk : creating a reference future /
Published: (2006)

The library and its users : the communication process /
by: Budd, John, 1953-
Published: (1992)

Culture keepers : enlightening and empowering our communities : proceedings of the First National Conference of African American Librarians, September 4-6, 1992, Columbus, Ohio /
Published: (1993)

Untold stories : civil rights, libraries, and Black librarianship /
Published: (1998)

Reference services and library education : essays in honor of Frances Neel Cheney /
Published: (1983)

The reference librarian.
Published: (1982)

The reference librarian.

The generation X librarian : essays on leadership, technology, pop culture, social responsibility and professional identity /
Published: (2011)

Confidentiality in libraries : an intellectual freedom modular education program /
by: Krug, Judith F., 1940-2009
Published: (1993)

The effective reference librarian /
by: Thomas, Diana M.
Published: (1981)

The librarian & reference service : an anthology /
Published: (1977)

Virtual reference service : from competencies to assessment /
Published: (2008)

Designing adult services : strategies for better serving your community /
by: Roberts, Ann, 1958-
Published: (2018)

Dealing with difficult people in the library /
by: Willis, Mark R.
Published: (1999)

Reflective teaching, effective learning : instructional literacy for library educators /
by: Booth, Char
Published: (2011)

The librarian and reference queries : a systematic approach /
by: Jahoda, Gerald, 1925-
Published: (1978)

What's wrong with librarians? /
by: Powell, Lawrence Clark, 1906-2001
Published: (1959)

Reports of the Librarian of Congress.
Published: (1903)

Reading and the reference librarian : the importance to library service of staff reading habits /
by: Dilevko, Juris
Published: (2004)

A librarian's guide to telephone reference service /
by: Yates, Rochelle, 1942-
Published: (1986)

Librarians on the Internet : impact on reference services /
Published: (1994)

The power of language : selected papers from the Second REFORMA National Conference = El poder de la palabra /
Published: (2001)

The truth about reference librarians /
by: Manley, Will, 1949-
Published: (1996)