| Tag |
First Indicator |
Second Indicator |
Subfields |
| LEADER |
00000cam a2200000 a 4500 |
| 001 |
in00000015278 |
| 005 |
20151007053025.0 |
| 008 |
871013c19881987ilua 00110 eng d |
| 020 |
|
|
|a 0844231703 :
|c $19.95
|
| 035 |
|
|
|a (OCoLC)16845407
|
| 035 |
|
|
|9 AAB0094AM
|
| 040 |
|
|
|a IEP
|c IEP
|d TOL
|d TXA
|d UtOrBLW
|
| 049 |
|
|
|a TXAM
|c [A12609338]
|
| 050 |
|
4 |
|a HF5415.5
|b .K37 1988
|
| 100 |
1 |
|
|a Katz, Bernard.
|
| 245 |
1 |
0 |
|a How to turn customer service into customer sales /
|c Bernard Katz.
|
| 264 |
|
1 |
|a Lincolnwood, Ill. :
|b NTC Business Books,
|c 1988
|
| 264 |
|
4 |
|c ©1987
|
| 300 |
|
|
|a 168 pages :
|b illustrations ;
|c 24 cm.
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|b n
|2 rdamedia
|
| 338 |
|
|
|a volume
|b nc
|2 rdacarrier
|
| 500 |
|
|
|a Includes index.
|
| 650 |
|
0 |
|a Customer services.
|
| 999 |
|
|
|a MARS
|
| 999 |
f |
f |
|s 907b9fa4-fb55-3b11-b94a-7ab05f771d58
|i 1f11822a-4fd6-3f7a-8bec-3d1eb51f6d7a
|t 0
|
| 952 |
f |
f |
|p ric
|a Texas A&M University
|b Rellis Campus
|c Joint Library Facility
|d Remote Storage
|t 0
|e HF5415.5 .K37 1988
|h Library of Congress classification
|i unmediated -- volume
|m A14812609338
|
| 998 |
f |
f |
|a HF5415.5 .K37 1988
|t 0
|l Remote Storage
|